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Dave Blevins wrote:
>
> (non airplane owner, low-time pilot speaking)
>
> I personally wonder why anyone would put this hardware in an airplane.
> Everything Ive flown in my vast 130 hours of experience has had
> Bendix-King radios (except for a couple 172s with the P.O.S. Cessna
> radios - nuff said) and other than having occasionally dicey
> flip-flop switches, the King stuff seems to be pretty solid.

Narco Radios were once the standard of the industry. King came along
and took the market from them (just as UPS is now taking it from King).
Narco radios are not all that bad, overall, but I think most people
would rate King higher.

> Contrast
> this to the Narco radios that the mfr. wont even service anymore (I
> saw something about this in one of the aviation newsgroups a while
> back). What kind of customer service is that?

Lets see... you "saw something about this" and that therefore makes it
true? WOW

> What if Lycoming said,
> "oh we dont *do* stuff for that engine anymore - youll have to buy
> one of our new ones". I dont think so.

But they (and every other manufacturer) DO! Want to buy a crank for an
O-420? A case for an E225? There ARE limits, and few manufacturers (in
this or any other industry) will service stuff out of production for 10
years or so.

Narco has retreated from field sales and service due to market
conditions. They maintain a central service station in PA, and my own
experience as well as the reports of MANY others is that they do a good
job at a reasonable (for aviation) price.

I understand why Mr. Woempner feels put out, but so do a lot of people
with Continental crankshafts, and cermachrome cylinders and a lot of
wonderful stuff that went bad. I was pissed when I had to replace the
display on my King KX155 radio after a few years for close to $300. It
happens. Get over it.

> Dave Blevins
>
> On Mon, 19 Feb 2001 19:53:33 GMT, "clyde woempner"
> wrote:
>
> >Hi group. I would just like to inform this group of the problems my wife &
> >I had with our Narco MK12D radio. This radio is about 3 yrs old and has
> >less than 150 hrs usage. We bought it new for our c-150 which we keep
> >hangered. A couple of the displays failed and we had our local avonics
> >shop do the repairs. It cost over $700.00 for the repairs. I have
> >contacted Narco concerning this, after all I expect a radio that cost almost
> >$4000.00 to operate a little longer than 150 hrs. Mr Craig Unger of Narco
> >was not concerned about there product or offered to help. Now before you
> >buy a Narco product be sure you figure out what the real cost per hr usage
> >is going to be. Narco does offer an upgrade for about $1000.00 to correct
> >there bugs. This is one company that will take you.
> >
> >Sincerely
> >Clyde Woempner
> >

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